Built to protect policyholders from incomplete claim handling

Vector Claim Solutions exists to correct under-scoped estimates, shifting explanations, and documentation gaps that stall insurance claims.

Why Vector Claim Solutions exists

Most policyholders are handed estimates that don’t fully reflect the damage, followed by explanations that change with each conversation. The process feels technical because it is. It moves slowly because the information is incomplete.

Vector Claim Solutions was built to correct that.

We document the loss the way contractors see it, interpret policies the way adjusters should, and communicate with the precision required to keep claims moving. When damage is documented correctly, settlements follow the work, not assumptions.

Led by experience on both sides of the claim

Vector Claim Solutions is led by Stephen Shepherd, a former insurance insider with deep construction knowledge and advanced negotiation training. He has seen where claims stall, why estimates fall short, and how documentation breaks down.

His approach is calm, direct, and grounded in clarity.

 How we approach every claim

Accurate Documentation

Claims run on evidence. We document what the property actually needs, not just what the first estimate captured.

Clear Communication

Consistent language and straightforward updates keep claims from drifting or stalling.

Structured Negotiation

When documentation is clear, negotiations stay focused on facts, not assumptions.

What we believe

  • Property owners shouldn’t need an insurance background for fair outcomes
  • Contractors shouldn’t lose time to paperwork and shifting explanations
  • Commercial properties shouldn’t suffer from incomplete scopes
  • Claims should reflect real damage and real repair requirements

The Vector difference

Vector Claim Solutions isn’t built on volume. It’s built on precision. Claims move when documentation is right, communication is consistent, and the repair path is clear.